More information: View invalid email addresses The feedback is displayed each time the form is loaded. The validation process runs dynamically and targets only the primary email address in lead and contact records. However, there are some differences as listed below: Scenario The email validation feature in Dynamics 365 Sales and Power Apps works on the same principles. More information: Work with invalid email addresses Difference between Dynamics 365 Sales and Power Apps ![]() Sellers can view invalid email addresses on record forms, work list items, and the Up next widget in sales accelerator. Emails that bounce back: An address that can't receive a message for any reason.Expired email addresses: An email account that has expired and can no longer receive or send email.Test or spam email addresses: An address that contains known indicators of a test or spam address in the email header or metadata, IP address, HTML code of the email, and email content and formatting.Disposable domain: An address that contains a known disposable or temporary email domain.Incorrect syntax: An address that doesn't contain both a username and an email domain.It's turned off by default.Įmail address validation looks for the following issues: More information: How do I enable a Preview feature? In which regions is email validation available?Įmail validation is available in the following regions:Įmail validation analyzes the primary email address in lead and contact records to identify the ones that can't receive email. More information: Predefined security roles for Salesīefore you enable the email validation feature, ensure that the AI Builder preview models option is enabled in your organization. More information: Dynamics 365 Sales pricing ![]() License and role requirements Requirement typeĭynamics 365 Sales Enterprise, Dynamics 365 Sales Premium, or Microsoft Relationship Sales ![]() You'll reduce email bounce rates, improve engagement, and get a better return on your sellers' time. This topic is pre-release documentation and is subject to change.Įnable email validation in Dynamics 365 Sales to remove invalid email addresses from your lead and contact records.
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